Can a Patient Make an Appointment Selection by Visit Type Only without having to Choose a Provider?
It appears that when a patient selects a visit type, they then need to then select one of the providers of that visit type. Is there a way to have the system auto-assign an available provider for the date/time that the patient selected for that visit type. For example, I am using AcuityScheduling because the patient simply selects visit type(example: Smoking Cessation Counseling) and preferred date/time. The system only makes times available after checking the calendars of the various providers that offer that service. The system then round-robin selects from the list of available providers for that service at that time/date. The calendar event is then created with an auto-assigned provider and both the provider and patient are notified of the created calendar event.
I would love to move away from an outside calendaring system. It just adds more data entry to our workflow. So if the calendaring system from CharmEHR were robust enough, I would be able to drop this outside option. Alternatively an integration with AcuityScheduling would be nice.