Apply EOB Payments for Multiple Claims
May 27, 2020
Enhancements in RCM
Use our new feature, ' EOBs (Manual) ', to apply payments for multiple claims received as a part of an EOB at a single place, instead of applying payments at every claim level. ' EOBs (Manual) ' feature is available in our RCM dashboard for MBP users.
On clicking ' EOBs (Manual) ' from RCM Dashboard, you would be taken to the EOBs (Manual) page where you could see the already added list of EOB Details. New EOB Details can be added by clicking ' Add EOB Details ' in the EOBs (Manual) page.
Clicking on ' Add EOB Details ' opens a dialog where you can enter the Payment Amount and other common details of the EOB. You can attach the EOB soft copy for future reference.
Select the EOB payer from the ' Payer Name ' to list the outstanding claims of that payer. Alternatively, Patient Name or Record ID search can be used to refine the claims list based on the specific patient.
Pick the corresponding claims mentioned in the EOB from the claims list, by clicking the ' Select ' button, to add Claim Payment. Enter payment details for the chosen claims and click ' Add EOB ' to save the EOB Details.
' Add EOB ' action will save the claims with the given payment details. Saved EOBs will be shown in the list view. View, Edit, and Delete operations can be performed by choosing the corresponding options by clicking the three dots.
An EOB Detail can only be deleted if all the associated claim payments are dissociated.
If you have any questions about this feature, please contact us atsupport@charmhealth.com